5 Problems with the Current Auto Repair Shop Software
Table of Contents
So you want to get quality auto repair shop software for your garage? But which software will actually fulfill your daily needs and really boost your business?
The trouble is that the options currently available in the market are not fit to meet all the requirements of a modern auto repair business. What your shop really requires is an all-in-one solution that can cater to business needs from all angles.
We’ve compiled a list of the major problems with current auto repair shop software. Take note of these issues and only invest in software that is free from them.
Outdated User Interfaces
Most auto repair software in the market never got an interface and design update since they were launched. They look unappealing and cluttered. It is difficult and time-consuming to navigate through them.
And if you can’t find certain menus simply because the design makes it hard, you may end up wasting even more time than you did before buying the software. Manual paperwork may even seem more appealing to you.
When choosing auto repair shop software, always carefully consider its interface. Only software with a sleek and elegant design is worth purchasing.
Does Not Cover All Needs
When you buy auto repair software, you expect it to take care of your business needs from all aspects. Current software, however, usually focuses on only a few things. This means that you will need one software to record customer and employee data, and then another one to send out emails. So you’ll be paying significantly greater to fulfill all your requirements.
On the flip side, software that has many integrations automatically helps you out more. Reliable auto repair shop software are integrated with modern payment solutions ranging from Mastercard to PayPal, so customers can pay in any way they like. In addition, it has a VIN decoder and plate lookup for security, as well as built-in customer communication tools.
Before making a purchase, you should check if the auto shop software is capable of handling a range of tasks. So, don’t settle for less and only opt for an all-inclusive solution.
You might expect great improvements in your garage when you invest in auto repair shop software, what really happens is different. Current auto repair software makes use of older technologies and can only be run on a desktop computer.
So, one of your mechanics would sit in front of a computer system while another would have to inspect a vehicle and then constantly come back to pass on details to the first one. The first mechanic would then record all these details into the auto repair software. Do you see how inefficient this is? Your employees may even prefer paper-based systems over this.
The best auto repair shop software is used on tablets and iPads. Your technicians can easily carry an iPad in their hands when inspecting vehicles. They can instantly enter any information without having to pass it on to others first.
No Dedicated Mechanic and Customer Portals
Your employees may need regular access to customer records and repair job clock-ins, but they don’t have to examine analytics. On the other hand, you would be interested in monitoring employee productivity records and overall business health. The problem with the existing auto repair shop software is that it doesn’t offer a dedicated technician portal. That is a big inconvenience in your daily work.
At the same time, there is also no option of offering exclusive portals to your customers. Having these portals are a great boost because clients can easily book appointments, track repairs and give you valuable feedback.
The best auto repair shop software purchase is one that can offer dedicated mechanic and customer portals. This helps you streamline all processes and run your business more smoothly.
If you’ve done your research on the different auto repair shop software available, you’ll already know that most of them cost more than $300 per month. It’s a big sum to pay, especially if you own a small or medium-sized business. And you don’t get the full value for your money since you can’t avail a majority of efficient services.
If you have to invest in different software for every single task, you end up paying too much. Your profit margin becomes too reduced. You might even end up regretting ever purchasing auto repair software.
Sophisticated auto repair software is the one that guarantees ease of use and handles all your business needs. As a result, you make the most out of your money.
Smart auto repair software is the best investment you can make for your business. But you should be sure that you are getting your money’s worth. Current auto repair software are riddled with problems that you only find out about after paying.
Your auto repair business deserves an all-in-one solution that handles all your business needs. Only then will you be able to streamline your workflow and supercharge all processes.