7 Reasons to Use Motorcycle Repair Software in 2025

Running a motorcycle repair shop is no easy task. Between managing customer expectations, tracking repairs, and keeping your shop running smoothly, it’s easy to get overwhelmed.

But what if you could simplify your processes and make your shop more efficient at the same time? Motorcycle Repair Software — the game-changing tool that can take your business to the next level in 2025.

Imagine you’re in the middle of a busy workday, handling multiple repair jobs, answering customer calls, and overseeing technicians. Suddenly, your phone pings with a repair estimate approval from a customer — all done through email.

No more phone tag, no more waiting on approvals. That’s just one of the many ways motorcycle repair shop software can save you time, boost efficiency, and help grow your business.

Reasons to Use Motorcycle Repair Software

Here are the seven reasons why this software is a must-have for your motorcycle repair shop in 2025:

1. Manage All Repair Details in One Place

With all-in-one motorcycle shop repair software, everything you need to run your shop is centralized into one unified system. Here’s how it simplifies your operations:

Manage All Repair Details in One Place

Organize your workflow by handling inspections, estimates, repair jobs, and invoices for motorcycles in one central system, increasing shop efficiency.

A motorcycle repair order includes:

• Customer/Motorcycle Information
• Motorcycle Inspections
• Estimate/Work Order
• Technician Recommendations
• Work in Progress
• Payment Details

Assign and Track Jobs

Easily assign tasks to technicians, track real-time job progress, and ensure no motorcycle repair job is overlooked. Use the interactive job board to stay organized.

Centralized Organization

Attach all relevant documents—motorcycle repair estimates, inspections, and invoices—directly to the repair order. Keep everything in one place for smooth workflow and better management.

Accurate Repair History Tracking

Quickly access and search past repair jobs, keeping accurate records for future reference, which aids in better decision-making and service continuity.

Increase Transparency with Customers

Motorcycle repair orders act as clear contracts, providing transparency on what customers can expect, aligning estimates with final invoices, and building trust.

How Does Motorcycle Repair Ordering Work?

1. Adding Vehicle or Customer

• Click on “Add Vehicles” at the top of the screen.
• Choose from the available options to search for a motorcycle: VIN Lookup, License Plate Lookup, or Custom.
• Enter the VIN and click on the search icon (🔍).
• The fields will be auto-filled, just enter the license plate number as it is unique for every vehicle.
• Click on “New RO” in purple color.

In case of adding a customer all you have to do is enter the name and phone number as these are the mandatory fields. Check the boxes as per the requirements, and the “New RO” button will be activated.

2. Adding Jobs

There are four ways to add a job to a repair order:

• Manual Entry: Input job title, select mechanic, and add labor/parts costs.
• Pre-saved Jobs: Select common services from saved templates.
• Labor Guide: Search by job code or description in the labor time guide for quick addition.
• Quick Jobs: Use keywords to add relevant jobs instantly.

Once the job(s) are added, select the job type and mechanic name.

3. Ordering Parts

Parts can be ordered through two integrations:

• Nexpart: Search parts in Nexpart and add to the cart, then place the order if approved by the customer or return to the repair order to share the motorcycle repair estimate with the customer.
• PartsTech: Compare and add parts, then choose to buy if confirmed by the customer or submit for quote to share an estimate with the customer.

4. Customer Approval

There are two methods to get a customer approval:

• Digital Authorization: Share repair orders via SMS/email for customer approval.
• Manual Authorization: Obtain approval in person and click on “No Action” next to jobs and turn it to “Approve”.

5. Work in Progress

Once a repair order is approved, the repair work starts.

• Start, pause, and stop work as needed. Assigned motorcycle repair mechanics can manage the status of the repair by clicking the play (▶️), pause (⏸️), and stop (🛑) buttons.
• When the job is done, click “Mark Completed”.

6. Payment Methods

There are multiple payment methods available for the convenience of the customers:

• Debit/Credit Card
• Cash
• Cheque
• Torque Pay

2. Motorcycle Repair Invoicing Made Simple

Paperwork can be a significant headache for motorcycle repair shop owners, leading to disorganization and wasted time. The good news is that motorcycle repair software can help eliminate these issues by digitizing your entire documentation process. Here’s how it simplifies your invoicing:

Quick and Easy Invoicing

Convert estimates into invoices with a single click, saving you time and reducing paperwork. Focus more on repairs and customer service.

Eliminate Manual Calculations

The software handles all calculations for you—totals, taxes, discounts—ensuring error-free and accurate motorcycle repair invoices every time.

Get Paid On Time

Send invoices quickly via email and receive payments promptly. No need to chase unpaid bills, reducing delays in payments.

Track Invoices and Payments

Easily monitor the status of invoices, track unpaid bills, and get automatic reminders. Keep everything organized in one place.

Customizable and Transparent Invoices

Personalize invoices with your logo, business name, and payment terms. Provide clear, detailed price breakdowns, so customers know exactly what they’re paying for.

What Does Motorcycle Repair Invoicing Software Include?

Invoicing is the final step after completing motorcycle repair jobs. Here’s a breakdown of the invoicing process:

Invoice Summary

The invoice summary consists of total items, total parts & supplies, total labor, total miscellaneous, sub-total, total discount, total tax, total tip, extra amount, total, paid amount, and remaining amount.

Payment Methods

Customers can pay via credit/debit card, cash, cheque, and Torque Pay.

Payment Confirmation

Once payment is made, the “Pay Now” button will be disabled, and the “View Invoice” button will be enabled. You can then share the invoice via SMS, email, or WhatsApp.

3. Effortless Motorcycle Appointment Scheduling

Effective motorcycle repair appointment scheduling is crucial for maintaining smooth operations in a busy motorcycle repair shop. Here’s how this software helps handle motorcycle repair appointment management:

Seamless Appointment Booking and Integration

Allow customers to book motorcycle repair appointments directly from your website, without phone calls. The booking widget integrates smoothly with popular platforms (WordPress, Shopify, Wix) for a quick, no-tech setup.

Effortless Appointment Management

Track and manage all appointments from your dashboard. The system automatically updates appointment statuses and syncs them in real time, making motorcycle repair schedule management simple and centralized.

Automatic Reminders and Easy Communication

Reduce no-shows with automated email or text reminders. Plus, send promotional offers, regular maintenance reminders, or estimates before customers even book an appointment, increasing engagement and trust.

Cloud-Based Access Anytime, Anywhere

Access and manage appointments on any device, whether in the shop or on the go, with the convenience of cloud-based motorcycle repair scheduling software.

Check Technician Availability and Convert to Inspections

Ensure technician availability before confirming appointments, and easily convert bookings into inspections with just one click, streamlining your workflow.

Appointment Booking Process

Method 1: Appointment Calendar

Log into the software and access the appointment calendar (📅), the second icon in the left panel in purple color. You can also expand the menu for convenience by clicking on a small arrow right next to the Torque360 logo at the top left corner.

You can view appointments by day, week, or month. The columns and rows display hourly slots for each day of the week.

Booking an Appointment

There are two methods to book an appointment.

Book Appointment Button: Enter customer name, contact info, date & time, technician, customer concern, and any notes. Click “Book Appointment” to confirm.

By Clicking on Slot: Select an available time slot, fill in the necessary details, and confirm the booking.

Method 2: Dashboard

On your dashboard, view upcoming appointments and quickly access the “Book Appointment” button for new bookings. This method uses the same interface as the appointment calendar.

4. Motorcycle Repair Estimating Made Simple

With modern motorcycle software, you can streamline the estimating process, making approvals quicker and easier. Here’s how it can benefit your business:

Effortless Motorcycle Information Lookup

No more manual data entry. Simply enter a VIN or license plate number, and the software will instantly fetch the motorcycle’s details, saving time on every motorcycle repair estimate.

Save Time with a Pricing Matrix

Use a robust pricing matrix to automatically apply preset prices and markups, speeding up the quoting process and ensuring consistency.

Increase Transparency with Digital Inspections

Attach photos and detailed notes from the motorcycle inspection directly to the estimate. This builds trust and provides customers with a clear understanding of required repairs.

Streamline Estimates with Canned Services

Speed up your estimate process by using pre-built or custom “canned services” for frequent repairs. This eliminates repetitive data entry and allows you to reuse custom jobs for quicker estimates.

Efficient Communication and Authorization

Authorize estimates manually or via email/SMS, providing flexibility in how you manage approvals. The integrated communication system ensures your team collaborates efficiently and stays in the loop.

Getting Started with the Estimating Process

The motorcycle repair estimating process is simple and intuitive, just like the motorcycle repair order process. Here’s a quick guide:

• Input motorcycle details (via VIN or license plate).
• The “Estimate” button will become active in orange color.
• Add required repair services/jobs and use the real-time parts and labor data to create an accurate estimate.
• Add digital inspection notes and photos if necessary.
• Customize the estimate with the built-in pricing matrix and canned services.
• Send the estimate to the customers for approval (via email/SMS or manual authorization).

5. Digital Motorcycle Inspection Features

With digital vehicle inspection software, you can easily track and manage every inspection performed in your shop. Here’s how it can improve your shop’s efficiency:

Boost Customer Trust and Sales

Switch to digital inspections to increase transparency. Attach photos and provide detailed reports to build customer confidence in the recommended repairs.

Multiple Inspections at Once

Conduct several inspections simultaneously, saving time and increasing shop efficiency. Link inspections to a single repair order for faster service.

Clear and Simple Reports

Generate easy-to-understand digital inspection reports, with technician comments and the option for customers to ask questions. This helps them make informed decisions about repairs.

Instant Access to Service History

Quickly access a customer’s past service records, improving the quality of service and customer experience.

Customizable Inspection Templates

Use pre-built or create custom templates for different inspection types, whether general or detailed. This speeds up inspections, tailored to the specific needs of each motorcycle.

The Motorcycle Inspection Process

Here’s how you can inspect a bike:

Adding Motorcycle Details

Use the VIN or manual entry to add motorcycle details into the system. This pulls up accurate vehicle information, speeding up the inspection process.

Creating an Inspection

Once the vehicle is added, select “Inspection” and choose a template (General, Detailed, or Custom) to start. Fill in fields like inspection title, technician name, and OBD error codes, then begin the inspection process.

Inspection Types

• General Inspection: Includes checks like interior, exterior, under-hood, battery, and electronics. Use color codes to indicate issue severity (green for okay, orange for attention needed, red for urgent).
• Detailed Inspection: This covers more specific parts like the drivetrain, brake systems, exhaust, and more.
• Custom Inspection: Customize templates with your headings and items based on the service needed.

Sharing and Printing Reports

After completing the digital vehicle inspection, save and generate a report, which can be shared with customers via SMS, email, or WhatsApp. You can also print it for in-shop records.

6. Revolutionized Payments for Motorcycle Repair Shops

Torque360’s modern payment terminal makes accepting payments faster and more secure, with transactions completed in under 10 seconds. Enjoy flat-rate pricing with no hidden fees, making payments simpler than ever for your motorcycle repair shop.

Early Payment, Early Deposit

Receive payments the next day with the next-day settlement feature, ensuring smooth cash flow and no delays in your business.

Flexible and Secure Transactions

Customers can pay from anywhere, using any major credit card (VISA, Mastercard, AMEX, etc.). The process is secure, providing a seamless experience for both you and your customers.

No Hidden Fees, Flat Rate Pricing

No unexpected charges or monthly rental fees—just transparent, flat-rate pricing, ensuring the best transaction rates for your shop.

Track and Reconcile Payments

Track all payments easily with automated notifications. View transaction history and reconcile your accounts from one platform, saving time and reducing errors.

Employee Tips and Motivation

Customers can leave tips directly through the payment terminal, helping motivate and reward your technicians, and creating a positive environment in your shop.

Setting Up TorquePay

Go to Settings > Integrations > Torque Payment > Connect to activate and configure the payment features for your shop.

Advanced Configuration

• Virtual Terminal: Manually enter card details for payments when the customer is not present.
• Enable Signature: Customers can sign to confirm terms and conditions before completing payments.
• Add Agreement Title: Customize the title of the agreement (e.g., “Repair Payment Agreement”).
• Customize Terms: Modify terms and conditions to reflect your shop’s specific policies.

Send Payment Links

Enable sending payment links via email or SMS for remote payments.

Multiple Payment Terminals

Set up multiple terminals for different types of transactions (e.g., parts or services) for better organization.

How to Set Up: Go to “Multiple Terminals” settings, add more terminals, and select the terminal when processing payments.

Processing Payments

• Card Present: Use your physical terminal to process payments.
• Card Not Present: Use the “Virtual Terminal” to enter card details manually.
• Send Payment Request: Send a payment link for remote payments.

Track Payments with Reports

Access detailed motorcycle repair reports for various payment methods (Card Present, Card Not Present, Payment Links) in the “Reports” section from the side panel. Monitor your cash flow and make informed decisions based on these transaction reports.

7. Inventory Management for Motorcycle Repair Shops

Running out of essential parts like brake pads, oil filters, or spark plugs can disrupt workflow and delay repairs. With effective motorcycle shop inventory management, you can ensure you always have the right parts when you need them.

Real-Time Inventory Tracking

Track your stock levels in real time, including essential parts for motorcycles such as oil filters, brake pads, and spark plugs. Stay updated on inventory to prevent last-minute runs to the store and keep repairs moving smoothly.

Smart Reordering and Stock Management

Motorcycle repair software predicts when parts will be needed based on usage patterns. Receive automatic low-stock reminders to prevent stockouts or overstocking, ensuring your inventory remains balanced and efficient.

Save Time and Reduce Waste

Streamline your inventory process to save time and reduce waste. Efficient stock management means fewer delays, less waste, and the right parts always on hand for your repairs.

Stay Organized and Efficient

Keep your inventory organized, and manage your parts and supplies effectively. This ensures your motorcycle shop runs smoothly without delays in repair processes due to unavailable parts.