Ever found yourself struggling to assign multiple technicians to a complex auto repair job?
All you want to do is allocate each tech’s time ideally, but what you get is disorganization and messy schedules.
Managing the workforce efficiently requires balance, especially when scheduling the techs for numerous auto repair orders.
Torque360 has a new feature to help assign multiple techs. It is not just a software update; it’s a powerful upgrade designed to manage all shop operations from a single screen.
Keep reading if you want precision and teamwork by assigning the right techs to the right job while saving minutes on repair orders!
What’s New: Assign Multiple Technicians
Introducing the new productivity powerhouse!
This feature allows auto repair shop owners to assign multiple mechanics to a single job. It also offers splitting labor items within the same repair order, so there is no need to manually break down the tasks for each tech.
Need one tech to diagnose while 2 to perform tests? No problem!
Each labor item reflects all assigned techs and the divided time, which is done automatically. But you can split time manually if one tech requires more time.
This flexibility eliminates the need for manual data entry and simplifies workload distribution. It reduces wasted time and maximizes operational efficiency.
Fixing Repair Order Management
Whenever you create a separate labor item, you burn up valuable minutes. Imagine 15 to 20 repair orders daily and how many hours you lose weekly.
With multi-technician repair order management, you save time and gain control over the workflow. Think about this:
- No more duplicated entries
- No confusion over who’s doing what
- And no more “Was this assigned to Mike or Ray?” moments
Real Numbers. Real Results!
Torque360 early adopters have already seen the impact on:
- 35% reduction in job setup time
- 10–15 minutes saved per job
- 20% boost in daily throughput
More jobs completed, less idle time for your techs, and faster customer turnaround.
Benefits of Multi-Technician Assignment
Now that we are aware of how feature allows auto repair shop owners to assign multiple mechanics to a single job, let’s talk about the benefits:
1. Save Time and Increase Efficiency
Picture this:
Instead of manually adding technicians to each task, you assign them all in one go. A repair order that used to take 20 minutes to set up now takes 5. Auto repair software users have reported slashing job setup times by over a third.
Imagine what you can do with those extra hours every week.
2. Boost Team Productivity
Precise time tracking and real-time adjustment capabilities help your technicians to work at peak productivity. Shops that use this feature have seen a 20% increase in daily throughput.
More ROs completed = higher revenue!
3. Enhance Customer Satisfaction
When you complete jobs faster, the customer returns happily. You can also add clear digital vehicle inspection reports and transparent repair progress, which will earn you positive reviews in no time.
4. Stay Ahead of the Competition
No other auto repair shop management software offers the same flexibility regarding technician assignments. However, Torque360 offers a unique approach that will give you an edge over the competitors.
How Does Multi-Tech Assignment Work?
Here’s a simplified breakdown:
- Create an estimate or RO like you usually do.
- Choose your labor item.
- Assign multiple techs directly to that item.
- The system automatically splits the labor time evenly.
- You can manually adjust each tech’s share of time if needed.
You don’t need to create extra lines or reassign the same job in 3 different ways. Isn’t it smooth?
Why Does This Feature Matter for Your Shop?
We’ve seen how this feature works. Let’s look at some of the issues that auto shop owners face, with the solutions that this feature provides:
1: Administrative Overload
Shuffling multiple ROs and technician allocations separately to different tasks can take a lot of time. Adding manual details and tracking time can cause you to lose precious hours every day.
Solution
With multi-tech RO management, you can easily remove duplicate steps by combining all the assignments within a single RO. Assign a group of specialists in minutes and get back to growing your business.
2: Uneven Workload Distribution
Techs often become overloaded or underutilized when there is no balance in task assignments. Overworked techs can burn out, making mistakes that cost you time and money. On the other hand, idle resources are just cutting into your profits.
Solution
Split the labor times among the technicians with precision. Assign 50% of the work to one tech and divide the other 50% among the other two techs. This custom approach ensures a fair distribution of time depending on the skill.
3: Delayed Job Turnarounds
Wasted time can lead to inefficient scheduling and delays. Customers can get frustrated, and you can start getting negative reviews. Such a scenario can damage your shop’s reputation in several days.
Learn how to deal with unhappy customers!
Solution
With the automated multi-technician assignment feature, you can speed up the scheduling process and reduce RO setup time by 35%. This means you can save 15-20 minutes per job.
Faster repairs = happy customers.
Conclusion
If you own an auto repair business and struggle with managing tech’ schedules, this feature is for you.
What matters most in this type of business is saving more time and generating more revenue while keeping all the operations in the shop smooth.
With the Torque360 assign multiple technicians feature, you can easily achieve everything you dream of.
Your technicians are the backbone of your business. Why not give them a tool to improve their performance?
Book a free demo now and see a better workflow, happier customers, and satisfied employees.
Frequently Asked Questions
1. Can I assign more than one technician to an RO?
Yes! With the latest update, you can assign multiple mechanics to the same job or even split labor items between them.
2. How does technician time-splitting work in auto repair shop software?
The software automatically splits the labor time equally among assigned techs and allows manual adjustments.
3. What is the benefit of multi-technician assignment in a shop?
It saves time, reduces confusion, boosts job throughput, and improves technician workflow visibility.
4. Is this feature available in other shop management software?
Torque360 is one of the few (if not the only) platforms offering this built-in, fully automated solution.
5. How much time can I save using multi-technician repair order management?
On average, shop owners save 10–15 minutes per job and experience up to a 35% time reduction in job setup.
