A frustrated customer pulls into your shop after their car broke down unexpectedly. They need a quick diagnosis to understand what’s wrong.

You start the inspection manually, but the process could be faster and more efficient. The customer’s impatience grows as you search for the right tools and jot down details.

Now, imagine if you had digital vehicle inspection software. With just a few taps, you could instantly record findings, capture high-quality images, and share real-time updates with customers.

All the details you need for an accurate, thorough inspection would be available—no more guesswork or delays. How does this work? Let’s see!

Adding Vehicles: The First Step to a Seamless Inspection

Before diving into the details, you must get the car into your system. In the past, this could be a time-consuming task. Not anymore!

With Torque360, adding a vehicle is a breeze. Let’s say you’re starting with the VIN (Vehicle Identification Number), a unique code that holds all the critical information about the car.

All you need to do is log into the software and head straight to the Dashboard. Once you’re there, you’ll see a button that says “Add Vehicle.” Click it, and you’re ready to go!

Adding a Vehicle using VIN in Torque360

This simple step allows you to instantly pull up all the vehicle details—no need to type everything in manually. By entering the VIN, you’ll have access to accurate, complete information, making the entire process faster and smoother.

So, instead of wasting time, you’re ready to move on to the next step, knowing that the vehicle is added correctly and accounted for!

Inspection with Digital Vehicle Inspection Software

Once you have added the vehicle, click on “Inspection.” You can find it under “Tech Recommendations”.

Digital Vehicle Inspection in Torque360

Then click on “New Inspection”. You will find a template with multiple inspection options. You will have these fields:

  • Inspection Title
  • Inspected By
  • OBD Error Code
  • Inspection Type
Types of Inspections in Torque360

Let’s get into the details of “Inspection Type”.

General Inspection

In this template, you will find several options with checks. Here is what you can see:

  • Interior/Exterior
  • Under Vehicle
  • Under Hood
  • Electronics & Battery
General Inspection Template in Torque360

In each template, there are three colors that you can use to show the intensity of issues.  Green means OK, orange means attention is required, and red means there is a need for immediate action.

Against each part name, you can add notes and photos and then select the color to show the issue’s intensity. Once you are done, click on “Save”.

Detailed Inspection

As the name indicates, this inspection template is detailed. The process is the same: check the required items. 

Detailed Inspection Template in Torque360

These are the headings you can find in the detailed template:

  • Accessories
  • Belt Drive System
  • Body
  • Detailing
  • Brake-Wheel Hub
  • Clutch
  • HVAC
  • Drivetrain
  • Electrical
  • Emisson
  • Engine
  • Exhaust

Under each heading, there are several items all related to the vehicle.

Custom Inspection

Click on the custom inspection template and “New Template.” This is how the following screen will look like:

Custom Inspection Template in in Torque360

Here, you can edit the predefined templates (General or Detailed). Or you can add new options as per your choice. You have to fill in these fields:

  • Template Name
  • Heading
  • Item Name

Examples of headings can be interior, exterior, etc. Items are the specifics like vipers, mirrors, etc. Once done, click on save.

Sharing & Printing

Once the desired template is chosen and the inspection is done, click “Save” and “Generate DVI.” On the next screen, you can create a new inspection for the exact vehicle or edit/view/delete the current inspection.

Print & Share Digital Vehicle Inspection in Torque360

You can also print or share the inspection with the customer. When you click on “Share,” you will find the following screen:

Share Digital Vehicle Inspection in Torque360
  • Click on “Inspection.”
  • Choose whether you want to share via “SMS,” “Email,” or both.
  • Enter the recipient’s name, number, email, and subject.
  • Share it via “WhatsApp,” you can copy the link to share it elsewhere or simply click “Share” to send it using the credentials you filled in.